Terms of Service

By creating an account or using any part of the Legatus platform (“Service”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

Legatus provides educational tools and informational resources to help veterans research, organize, and understand VA disability claims. Features include AI-powered educational analysis tools, evidence organization, condition guides, and document checklists.

Legatus is a self-help tool. You prepare and file your own claim. Legatus is not accredited by the U.S. Department of Veterans Affairs and does not prepare, present, or prosecute claims on your behalf, complete or submit VA forms for you, or communicate with the VA about your claim. All decisions about what to claim, what evidence to submit, and when to file are yours alone. Free claim preparation and filing assistance is available from VA-accredited Veterans Service Organizations.

Find an accredited VSO near you

The Service does not provide legal advice, medical advice, or representation before the U.S. Department of Veterans Affairs. All content, including AI-generated analysis, appeal lane information, nexus letter evaluations, buddy statement drafts, and hearing practice simulations, is for general educational and informational purposes only.

The Service is not a substitute for consultation with an accredited Veterans Service Organization (VSO), VA-accredited claims agent, VA-accredited attorney, or licensed medical professional. You should consult an accredited representative before making decisions about your VA claim, including selecting an appeal lane, submitting evidence, or filing any claim or appeal.

Appeal lane selection, evidence submission, and claim filing decisions have significant, potentially irreversible consequences for your deadlines and legal rights. Legatus is not responsible for the outcome of any VA claim, appeal, or decision.

Certain features use third-party AI services (Anthropic for generation, OpenAI for semantic search, and Langfuse for observability) to produce content. AI-generated content may be inaccurate, incomplete, or outdated. You are solely responsible for reviewing, verifying, and deciding whether to use any AI-generated output.

Buddy statements generated by the Service are drafts that must be reviewed and verified by the person who will sign the statement. Buddy statements submitted to the VA are sworn statements. The signer must attest to the accuracy of the statement from their own personal observation and knowledge. Do not submit a statement that does not reflect the signer’s actual first-hand knowledge.

We grant you a limited, non-exclusive, revocable license to use AI-generated content solely for your personal VA claim preparation. You may not resell, redistribute, or commercially exploit AI-generated content.

You must be at least 18 years old to create an account. You are responsible for maintaining the security of your account credentials. You agree to notify us promptly of any unauthorized access.

Pro Monthly

$49 / mo · auto-renews

6-Month Pass

$249 once · no renewal

Refund window

30 days · first term only

Refund processing

5–10 business days

Organization annual

15% off · renews yearly

Auto-renewal: Paid subscriptions (Pro Monthly at $49/month) automatically renew at the end of each billing period until you cancel. You will be charged the then-current subscription rate at the start of each renewal period. The 6-Month Pass ($249) is a one-time payment and does not auto-renew.

Cancellation: You may cancel your subscription at any time from Settings > Billing or by contacting support at support@legatusos.com. Cancellation takes effect at the end of the current billing period. You will continue to have access until the end of your paid period.

30-day money-back guarantee: If you are not satisfied with a paid plan, you may request a full refund within 30 days of your initial purchase by emailing support@legatusos.com. This guarantee applies once per customer to the first subscription period only. Refunds are processed within 5–10 business days.

Organization plans: Organization subscriptions for VSO professionals are billed per the terms agreed at the time of purchase. Annual plans include a 15% discount and renew annually.

You agree not to:

• aReverse engineer, decompile, or attempt to extract the source code of the Service
• bUse the Service for competitive intelligence gathering or to build a competing product
• cSystematically scrape, crawl, or download content from the Service
• dMisrepresent AI-generated content as professional legal or medical advice
• eShare account credentials or allow unauthorized third-party access
• fSubmit false or misleading information

The Service is provided “as is” and “as available,” without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, completeness, or reliability of any content, including AI-generated analysis, scores, suggestions, or recommendations.

We are not affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs, the Board of Veterans’ Appeals, or any government agency.

To the maximum extent permitted by law, Legatus and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of benefits, loss of effective dates, adverse VA decisions, or any damages arising from reliance on AI-generated content, regardless of the cause of action or theory of liability.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid to Legatus in the twelve (12) months preceding the event giving rise to the claim.

Your use of the Service is subject to our Privacy Policy. By using the Service, you acknowledge that your data, including text submitted to AI features, is processed as described in the Privacy Policy. AI tool inputs are processed by third-party providers (Anthropic, OpenAI, and Langfuse) subject to their respective data policies.

You may export your data or delete your account at any time from Settings.

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

We may suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time by deleting it from Settings. Sections 3, 4, 8, 9, and 10 survive termination.

If you have questions about these Terms, contact us at support@legatusos.com.